Human Resources Outsourcing Survey

Human Resources Outsourcing Survey

At BPA, we take pride in adding value to our customer’s business. Therefore we are expanding our business to include Human Resources (HR) outsourcing services. Your responses to the following questions will help us to identify in which areas of HR we could best add value to your business.

Company
Contact Name
Contact Title
Address
Telephone Number
Fax Number
E-mail Address
Number of Company Locations
How many employees do you have?
Do you have any unionized employees?	Yes No
Who does Payroll for your company?	Done internally ADP Ceridian PayChex Outsourced to Other
If Other, to whom?
Excluding Payroll, who does the HR work for your company? (Select one)	2 or more HR employees 1 HR employee Non-HR employees along with other responsibilities We outsourced HR
Excluding Payroll, what best describes how you currently manage your HR information? (Select one)	Paper files only General business software only (e.g. spreadsheets) Purchased HR software Purchased HR web service
If you are using purchased HR software, which product(s)?
If you are using a purchased HR web service, which one?
What HR Policy or Benefit information do you currently provide to your employees on line (intranet or internet)? (Check all that apply)	Benefit Plans Benefits Enrollment Employee Handbook Performance Review Process Compensation Policy Safety Procedures None
Please indicate how well you feel your company is handling the following HR responsibilities:
Employee Benefit Plan Administration	Under control Could be a little better Could be a lot better Keeps me awake at night
COBRA Administration	Under control Could be a little better Could be a lot better Keeps me awake at night
Attendance/Leave Administration	Under control Could be a little better Could be a lot better Keeps me awake at night
Hiring	Under control Could be a little better Could be a lot better Keeps me awake at night
Employee Handbook	Under control Could be a little better Could be a lot better Keeps me awake at night
Policies and Procedures	Under control Could be a little better Could be a lot better Keeps me awake at night
Union Issues	Under control Could be a little better Could be a lot better Keeps me awake at night
Training and Development	Under control Could be a little better Could be a lot better Keeps me awake at night
Training and Development	Under control Could be a little better Could be a lot better Keeps me awake at night
Maintaining Personnel Files and Documentation	Under control Could be a little better Could be a lot better Keeps me awake at night
Maintaining Employee Information	Under control Could be a little better Could be a lot better Keeps me awake at night
Reporting Employee Information	Under control Could be a little better Could be a lot better Keeps me awake at night
Please provide any additional comments or ideas you may have.
What are the one or two areas of HR where you feel you need the most help.