Office / Mailing Address:

Benefit Plan Administrators, Inc.
101 South Jefferson Street
Roanoke, VA 24011
Phone: (540) 345-2721
Toll Free: (800) 277-8973
Fax: (540) 345-2769

Business Hours:
Monday through Friday
8:15 am to 5:00 pm EST

Employers:

For claims, eligibility or benefits questions,
contact the Claims Department.

Phone:  (540) 345-2721
Toll Free:  (800) 277-8973
Fax:  (540) 342-0282

Members:

Phone: (540) 345-2721
Toll Free: (800) 277-8973
Fax: (540) 345-2769

Mail Claims to:
Benefit Plan Administrators, Inc.
PO Box 11746
Roanoke, VA 24022

To check claim status, visit the Member Login.

For COBRA Information, contact:

Phone: (540) 345-2721
Toll Free: (800) 277-8973, Ext. 2
Fax: (540) 345-2769

For plan, eligibility or management information, visit
the WebCOBRA Login.

Providers:

For claims or benefits information, contact the Claims Department.

Phone: (540) 345-2721
Toll Free: (800) 277-8973
Fax: (540) 345-2769

To check on benefits or eligibility, visit the Provider Login.